WHY YOU SHOULD CHOOSE AN NSPF CPO QUALIFIED POOL OPERATIVE.
It’s gives us great pride to see so many individuals and companies, island wide on Cyprus, proudly displaying the NSPF CPO logo on their vans, merchandise and clothing! Over 14 years ago, when we first moved to Cyprus, it became more and more obvious that there was no pool water care regulation or standard in place. That wouldn’t have mattered much to us, like many people, until we started renting out our home and helping friends rent theirs- and we began to research the liabilities which fell upon the owner of a property with a pool. It was scary stuff – especially when Cyprus joined the EU and signed up to its’ standards! Just check out this link.
So, with the mission of setting up a pool maintenance company, to work alongside our holiday rentals business, we trawled the internet to find out what standards of pool water care existed worldwide; which were recognized and respected across Europe and how to learn about them.
The result was that, early in 2004, we put our money where our mission was and went to Colorado USA, taking our then pools manager with us and trained to be NSPF CPO operators. Then, we brought the NSPF representatives here to Cyprus a few times over the following 3 year period, until we were able to prove our credentials enough to take the NSPF CPI instructors exam – which our director, Tony, did.
The NSPF, (National Swimming Pool Foundation), was set up in the early 60s, working towards what is now their mission statement ie Keeping Pools Safer; Keeping Pools Open. By the 70s, one of the founding directors had evolved his own perfected, tested, aquatic training plan to form the CPO training course and qualification ie Certified Pool Operators qualification. Now recognized worldwide and known as the standard across Europe, the NSPF CPO ‘qualification’’ is taught by us across Europe, giving swimmers the confidence to know the CPO cleaning their pool is trained to the highest of standards and is governed by a Code of Conduct and Practice to which they must perform – or lose their qualification.
Lasting 5 years, and renewable with a refresher exam, the NSPF CPO course is 18-20 hours of training and exams, over a 2 day period, trained by a qualified and licensed NSPF CPI (certified pool instructor ) – of which Tony Bell, Owner and Director of The Pool People, is the first one on the island – and the man who brought this huge step forward in pool care, to Cyprus. Since then, one of the original NSPF CPOs trained by Tony has also qualified to be a CPI – which is a testament to the strength of the course and the importance of the qualification: remember, the EU Regulation, ESN15288-2 , states that the owner of a facility/home with a pool, is entirely liable for the cleanliness of the water in that facility/pool and for checking the qualifications of the person cleaning it.
It’’s been an interesting and not uneventful almost 12 years, generally raising awareness of pool care and the reasons it is so very important – but also overcoming the prejudices of the ‘’one man band’’ of pool cleaners, who see cleaning pools as ‘’easy money with test kit in hand”’. The care of pool water and repercussions of not caring for pool water properly, are many and costly : both in terms of lives of swimmers and costs of running pools over the long-term.
WHAT SHOULD YOU EXPECT FROM AN NSPF CPO OPERATOR?
A clean swimming pool, with any problem diagnosed , explained and attended to quickly
Minimum Twice weekly pool visits, 52 weeks per year
Use of appropriate and quality pool chemicals
Pool test results taken every visit and available to you at any time
Minimum 30 minutes on site per visit; most longer
VAT invoices or monthly invoice if the NSPF CPO cleaner is under the VAT threshold, reflecting that your operator is in ‘business’’ (remember the invoice is your guarantee )
The ability to see their insurance cover documents should you want to
Advice to cope with eg heavier bather load or change in weather
Professionalism, care and courtesy at all times
The comfort of having a pool, ‘ready for inspection’’ and in keeping with any local regulations, at all times.
To be able to see their NSPF CPO ID card when you ask for it
If in doubt ask to see their VAT registration / TAX code or Public Liability insurance cover .
= and mainly, peace of mind for you and anyone swimming in your pool!
The feeling of pride referred to in the start of this editorial, is in seeing so how the people on Cyprus have welcomed the NSPF CPO course and how many have trained to ensure they are indeed, keeping up the standards. It’s very satisfying to see recognition for years of hard work in NSPF CPO’d people travelling the island and cleaning pools.
Some people think we are crazy for pushing this course, feeling that the more people who are qualified, the more people work against us – but that’s where they’ve missed the point completely: The more qualified NSPF CPO operators there are working on this beautiful island, the cleaner and therefore safer, more swimming pools are – for our family as well as theirs/ yours!
So, if you are thinking of taking on a new pool cleaner, choose an NSPF CPO qualified one and know your pool will be cleaned as it should be, keeping your pool safer and open, for longer!